Terms and Conditions for Professional Hearing Care

Last updated: 12/31/2025

These Terms and Conditions (“Terms”) govern your access to and use of the Professional Hearing Care website (the “Website”) and any related online services offered through the Website (collectively, the “Services”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

Interpretation and Definitions

Company (referred to as “Professional Hearing Care,” “we,” “us,” or “our”) refers to Professional Hearing Care, located at 821 N Western Ave, Marion, IN 46952.

You means the individual accessing or using the Website or Services.

Device means any device capable of accessing the Website, including a computer, mobile phone, or tablet.

Services means the features and functionality provided through the Website, including informational content, contact forms, and appointment request forms.

Website refers to https://www.prohearcare.com and its related pages.

Acknowledgement

These Terms constitute a legally binding agreement between You and the Company regarding your use of the Website and Services. Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms.

You represent that you are at least 18 years of age, or that you are using the Website under the supervision of a parent or legal guardian.

Your use of the Website is also subject to our Privacy Policy, which describes how we collect, use, and protect personal information. Please review our Privacy Policy at:
https://prohearcare.com/privacy-policy

Medical Disclaimer (No Medical Advice)

The content provided on this Website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. The Website does not establish a provider-patient relationship.

You should always seek the advice of a qualified healthcare professional with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information obtained through this Website.

If you believe you are experiencing a medical emergency, call 911 immediately.

Appointment Requests and Communications

The Website may allow you to submit an appointment request or contact request. Submitting a request does not guarantee an appointment time or availability. Appointments are only confirmed once our office contacts you directly and confirms the details.

By submitting your information, you authorize Professional Hearing Care to contact you using the contact information you provide for scheduling, service-related communication, and follow-up purposes.

You are responsible for ensuring that all information you provide is accurate and current.

Text Messaging (SMS) Consent and A2P Compliance

By providing your mobile phone number through the Website, by submitting a contact or appointment request form, or by providing your number directly to our staff, you expressly consent to receive text messages from Professional Hearing Care. These messages may include appointment confirmations, reminders, scheduling updates, follow-up communications, patient satisfaction requests, service notifications, and occasional marketing or promotional messages.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Professional Hearing Care uses authorized third-party messaging platforms and complies with applicable Application-to-Person (A2P) messaging standards. Consent to receive text messages is not a condition of purchase or treatment.

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us, or by contacting us at (765) 664-3470 or [email protected]. After opting out, you may receive a final confirmation message.

For assistance, reply HELP to any text message or contact us using the information above.

Your Information and Acceptable Use

You agree that any information you submit through the Website will be truthful, accurate, and complete. You agree not to use the Website to submit unlawful, misleading, abusive, defamatory, or harmful content.

You agree not to attempt to interfere with the Website’s operation, security, or functionality, including through unauthorized access, automated scraping, or the introduction of malware or malicious code.

We reserve the right to restrict or terminate access to the Website for misuse or violation of these Terms.

Hearing Aid Trial Period

Professional Hearing Care provides a 30-day hearing aid trial period, in compliance with applicable requirements. Specific trial terms, conditions, fees, and refund eligibility are provided to patients in writing during the in-clinic purchase process.

Nothing on this Website modifies, replaces, or overrides the written agreements or disclosures provided to patients at the time of purchase.

Intellectual Property

All content on the Website, including text, graphics, logos, images, and layout, is the property of Professional Hearing Care or its licensors and is protected by applicable copyright and trademark laws.

You may view and use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from any Website content without prior written consent.

Links to Third-Party Websites

The Website may contain links to third-party websites or services. Professional Hearing Care does not control and is not responsible for the content, privacy practices, or policies of any third-party sites. Your use of third-party websites is at your own risk.

Disclaimer of Warranties

The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, Professional Hearing Care disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Website will be uninterrupted, secure, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law, Professional Hearing Care shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the Website or Services.

In no event shall our total liability for any claim related to the Website exceed one hundred dollars ($100), or the minimum amount permitted by law, whichever is greater.

Some jurisdictions do not allow certain limitations of liability. In such cases, liability shall be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Professional Hearing Care, its owners, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Website, violation of these Terms, or violation of any applicable law or third-party rights.

Termination

We may suspend or terminate access to the Website at any time, without notice, if we believe you have violated these Terms or misused the Website. Upon termination, your right to use the Website will immediately cease.

Governing Law and Venue

These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles. Any legal action arising from these Terms or your use of the Website shall be brought exclusively in the state or federal courts located in or serving Marion, Indiana, and you consent to that jurisdiction and venue.

Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective when posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact:

Professional Hearing Care
821 N Western Ave
Marion, IN 46952
Phone: (765) 664-3470
Email: [email protected]